Exalate partner
Exalate to synchronize Jira with other tools
Ovyka supports organizations that need to synchronize tickets, requests, and work items across teams, tools, or companies.
Exalate connects Jira with platforms such as ServiceNow, Zendesk, Azure DevOps, GitHub, Salesforce, and other work-management systems, with synchronization rules controlled by each side of the connection.
Synchronization / integration
What is Exalate for?
Exalate avoids duplicate entry and manual exchanges when several systems must track the same topic without exposing the whole environment.
Bidirectional synchronization
Move statuses, fields, comments, attachments, or business information across connected tools.
Control by each side
Define what goes out, what comes in, and how data is transformed on the source and destination sides.
Multi-tool setup
Connect Jira, ServiceNow, Zendesk, Azure DevOps, GitHub, Salesforce, or other platforms depending on connectors.
Cross-organization cases
Collaborate between customer, supplier, support, ITSM, and development without sharing application access.
Exalate
What Exalate brings
Exalate’s value comes from its decentralized integration model: each instance keeps its rules, permissions, and vocabulary.
Precise exchange model
Synchronized fields, direction, and transformations are explicitly defined for each use case.
Security and minimization
Sensitive information can remain local when it is not part of the exchange contract.
Controlled automation
Triggers and synchronization rules reduce manual rework while keeping business control.
Complex adaptation
Simple scenarios remain configurable, while advanced cases can use more precise rules.
Jira / ITSM / support / dev
Frequent use cases
Ovyka designs synchronizations as real exchange contracts: scope, responsibilities, security, tests, and operations.
Customer and supplier
Synchronize requests, incidents, or defects between two organizations without opening internal tools.
Support and development
Connect support tickets and product backlog to track resolution, useful comments, and shared statuses.
ITSM and delivery
Align ServiceNow incidents, changes, or requests with Jira or Azure DevOps according to existing workflows.
Ovyka
Ovyka support
Ovyka brings the Jira, systems-integration, and data-governance experience required to avoid fragile or overly broad synchronization.
- 01 Identify systems, projects, object types, and each side’s responsibilities
- 02 Define the exchange model: fields, comments, attachments, statuses, and direction
- 03 Implement transformation, filtering, and security rules
- 04 Test nominal scenarios, errors, conflicts, and recovery cases
- 05 Document operations, monitoring, and support procedures
- 06 Train administrators and adjust rules after go-live
Licensing / support
Licensing, support, and operations
A synchronization must be monitored over time: volumes, workflow changes, added fields, and support responsibilities evolve.
- Connector and license-scope advice
- Audit of existing synchronizations
- Technical support on rules, scripts, errors, and recovery
- Documentation of exchange contracts and responsibilities
- Synchronization evolution with Jira workflows and third-party tools
Atlassian Marketplace
Other Atlassian Marketplace partners
Complete Exalate with test management, time tracking, or identity.
