← Atlassian diagnostics and workshops

Atlassian health check

Regain a clear view of your Atlassian platform

When Jira, Confluence or Jira Service Management accumulate workflows, fields, permissions, apps and automations, it becomes difficult to separate value from debt. Ovyka’s health check measures gaps against best practices, identifies standardization opportunities and turns findings into actionable priorities.

Request health-check scoping View the scope
  • Best-practice gaps made explicit
  • Standards and simplifications proposed
  • Costed and prioritized action plan

When to use it

A useful engagement when the platform can no longer be steered confidently

  • Administration depends on a few people and documentation no longer reflects reality.
  • Teams report slowness, inconsistencies, unclear permissions or fragile automations.
  • Apps and licences have accumulated without shared governance or a clear value view.
  • A takeover, migration or organizational change requires a reliable baseline.

Analysis areas

Review the platform as a system, not a ticket list

The final scope depends on your products, hosting model and available access. The analysis can cover the following dimensions.

Configuration and governance

Best-practice gaps, projects, spaces, workflows, fields, screens, schemes, conventions, ownership and administration rules.

Access and security

Groups, roles, permissions, sensitive accounts, sharing, authentication and directory dependencies.

Apps and automations

Value, overlap, dependencies, scripts, rules, maintenance, compatibility and lock-in risks.

Usage and maintainability

Differences between the intended model and actual practice, standardization opportunities, documentation, support and change capacity.

Performance and control

Slowness signals, volume, activity measurement, centralized indicators, incidents, monitoring, backups and run practices.

Licensing and roadmap

Products, plans, accounts, renewals and decisions linked to the functional roadmap.

Expected outcome

Deliverables designed for decisions and action

  1. Executive summary of findings and business or operational impact.
  2. Map of risks, dependencies and points requiring a decision.
  3. Quick-win list with precautions and treatment order.
  4. Prioritized roadmap covering cleanup, standardization, governance, security and evolution.
  5. Phased remediation plan with expected benefits, method, effort and budget estimates.
  6. Review with the relevant administrators, platform owners and decision-makers.

Approach

A fact-based review connected to actual usage

  1. Frame

    Identify the decision, product scope and stakeholders.

  2. Observe

    Review configuration and available evidence without changing production by default.

  3. Challenge

    Work with teams to distinguish intentional choices, workarounds and actual debt.

  4. Prioritize

    Cost and phase a realistic path, connecting each action to benefits and trade-offs.

Controlled scope

A remediation plan ready for decisions

The health check identifies weak points and produces a prioritized, phased and costed correction plan. It gives the customer a view of benefits, method, effort and budget so the right actions can be selected. Implementation then proceeds as a separate scope according to the customer’s priorities and schedule.

Other entry points

Another diagnostic may better match your decision

Atlassian Cloud migration assessment

Scenarios, risks, roadmap and success conditions.

Prepare the Cloud migration

ITSM and Jira Service Management workshop

Target model, backlog and configuration principles.

Frame the ITSM workshop

Atlassian AI and Rovo workshop

Priority use cases, guardrails and a validation plan.

Frame the AI workshop

Talk to an expert

Is your Atlassian platform still under control?

Describe the symptoms, products involved and decision you need to make. We will confirm the useful scope for the health check.

Request health-check scoping