Ovyka add-ons for Atlassian solutions
Ovyka develops its own add-ons for Atlassian products, answering real world needs identified by analysing our customers feedback and questions.. You will find all our add-ons on Atlassian Marketplace, or on Ovyka’s Solutions Hub.
![](https://www.ovyka.com/wp-content/uploads/2018/08/satisfaction-for-web.png)
Ovyka Satisfaction for Jira
Discover how to optimize your service levels continuously from adapted customer feedback
![](https://www.ovyka.com/wp-content/uploads/2018/09/satisfaction-screen1.png)
Satisfaction form
Define your own questions to discover how to optimize your service levels continuously from adapted customer feedback.
![](https://www.ovyka.com/wp-content/uploads/2018/09/satisfaction-screen2.png)
Graph Visualizations
Visualize the evolution of each metric you define, to identify trends.
![](https://www.ovyka.com/wp-content/uploads/2018/09/satisfaction-screen3.png)
Sort & filter evaluation results
The detailed results table can be filtered or ordered for in-depth analysis, and even exported as CSV.
With Ovyka Satisfaction for Jira, discover how to optimize your service levels continuously from adapted customer feedback.
- Define your own questions to measure customer satisfaction on various metrics.
- Discover the root causes of customer satisfaction and dissatisfaction,
- Based on the metrics, you can optimize your Jira Service desk requests, your knowledge base coverage and quality,
- Measure the evolution of satisfaction after configuration changes, to ensure they have a positive impact on customers.
- Compatible with Jira, and Jira Service Desk
- Statistics CSV export feature
Ovyka is also here to help you optimize your service levels with best practices. Feel free to contact Ovyka for advice and support.
- Iterative methodology to find key performance indicators (KPI) with Ovyka Satisfaction for Jira
- Expert best practices & methods to optimize your service levels, through proper usage of Jira and Jira Service Desk