Ovyka
Ovyka Satisfaction for Jira
Measure customer satisfaction from Jira to drive continuous service improvement.
Product access
Measure customer satisfaction from Jira to drive continuous service improvement.
Screenshots
Measure customer satisfaction from Jira to drive continuous service improvement.
Service optimization
With Ovyka Satisfaction for Jira, you can measure satisfaction across several dimensions and monitor how it evolves after configuration or process changes.
- Custom questions to measure the criteria that actually matter.
- Analysis of satisfaction and dissatisfaction causes.
- Identification of improvement opportunities in Jira Service Management requests and the knowledge base.
- Tracking the impact of configuration or organizational changes.
- Compatible with Jira and Jira Service Management.
- CSV export for statistics and detailed results.
Ovyka support
Ovyka can help define indicators, interpret feedback and implement improvement actions.
- Iterative methodology to identify the most useful performance indicators.
- Support on service practices, Jira/JSM configuration and knowledge-base quality.
Ovyka Satisfaction for Jira
Measure customer satisfaction from Jira to drive continuous service improvement.
Ovyka add-ons
Ovyka add-ons for Atlassian solutions
Ovyka develops its own apps to extend Jira, Crowd and the Atlassian ecosystem for concrete use cases: satisfaction, targeted notifications, BI reporting, audit, automation and security. Ovyka can help assess how these products fit your context, architecture and licensing constraints.