Ovyka
Jira
Ovyka supports Jira for business and software teams: licensing, scoping, configuration, workflows, best practices, training, support and TMA.
Jira: boards, workflows and team tracking Jira
Jira now covers business and software development use cases in one configurable Cloud platform, without presenting Jira Core and Jira Software as two separate Cloud products.
Ovyka supports the full Jira lifecycle: licensing choices, functional scoping, configuration, workflows, automations, best practices, integrations, training, support and TMA.
Jira for business and software teams
Jira helps teams track requests, tasks, incidents, bugs, agile projects, action plans and internal processes with workflows adapted to each team.
Ovyka helps structure projects, request types, screens, permissions, boards, reports and automations so the configuration remains maintainable.
Ovyka support
Ovyka works as an integrator and long-term partner: audit, functional design, configuration, automations, migrations, governance and documentation.
- requirements framing and licensing choices
- configuration and administrator best practices
- user and administrator training
- recurring support and TMA (third-party application maintenance)
Workflows, governance and adoption
A good Jira instance must remain understandable and maintainable. Ovyka structures projects, workflows, fields, screens, permissions, boards, filters and dashboards with your teams.
- business processes
- agile and software development
- task and bug tracking
- reporting and automations
Jira ecosystem
Ovyka can also guide you toward Jira Service Management, Advanced Roadmaps, relevant Atlassian Marketplace apps and Ovyka plugins when the need goes beyond standard configuration.
- Jira Service Management for portals and ITSM processes
- Advanced Roadmaps for multi-project planning
- Marketplace apps and Ovyka plugins when the need goes beyond standard configuration
Support, TMA and continuous improvement
After go-live, Ovyka can provide support, change-request follow-up, continuous-improvement workshops and administrator enablement.
Need to scope, deploy or improve your Atlassian platform?
Ovyka supports Jira for business and software teams: licensing, scoping, configuration, workflows, best practices, training, support and TMA.